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Returns • Exchanges

Returns & Exchanges

Most products are returnable and exchangeable in original new condition within 30 days of receipt. Made-to-order custom items such as mattresses and cut fabric pieces; panties, underwear, and anything washed, worn, scented or soiled, are not.

Mail all returns by Postal Service only, to:

PureClothes Returns (Order#...)
Box 81
Denman Island
BC V0R1T0, Canada.

Please write on the outside 'Return for Refund - Product originated in Canada', and include a note inside with your name and contact info and telling us if you want a refund or exchange.

Defective items must be reported within 10 days of receipt. We will examine and replace defective items at our expense.

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